Customers and buildings
In an apartment block those are three different people. Property management, general contractor and tenant hang off the building and not off the order — which is why they are still there long after the order is filed.

What you do with it
Owner, property management, general contractor, architect and the contact on site, each with a number to ring and a history per party.
Customer classification, customer phases in your own words, the customer's language and «My customers». Duplicate detection finds the customer who is already there.
Service contracts with a notice period and a warning before one runs out. Maintenance contracts raise their own work.
Alongside the customers, you keep companies, subcontractors and suppliers.
Everything in this area
Matching integrations
Related articles
45 minutes using one of your jobs: from capture on site through to the certificate and invoice.