Service and call-out

The job report from 16:00 is an invoice by 17:00.

For businesses that run call-outs, work through small jobs and hold service contracts.

Callout · property at Bahnhofstrasse 12Job 4471
  1. 16:04Job report writtenOn site, offline
  2. 16:05Photo and signatureCustomer present
  3. 16:31Materials off the vehicle3 items, barcode
  4. 17:02QR-bill sentout of the job report

58 minutes from job report to invoice · nothing retyped

The week you know

Eleven jobs, seven invoices

You ran eleven small jobs this week. Seven have been billed. Two are written on a slip of paper in the van, one is in the apprentice's head, and on the last one nobody can remember any more what materials went into it. The two hours from Saturday evening are not recorded anywhere. On its own it goes unnoticed. Over a year it is a month's turnover.

What changes

The job closes itself before you are back at the office

The job report is written on site

With photos, materials and the customer's signature — even with no signal in the basement. It is finished by the time you get into the van.

Materials come off the vehicle

Your stock is held per vehicle and per store. It is recorded by barcode, and what is billed is what was actually installed.

The invoice comes out of the job report

A QR-bill to the current standard, with your rates. Nothing is retyped, and the incoming payment matches itself from the camt statement.

Service contracts run by themselves

Recurring work speaks up when the next appointment is due — along with what was done to that installation last time.

The run

From enquiry to payment received, with no handover

Four stations, one record. What the first one captures, the last one uses — nobody types anything a second time.

  1. 01

    The enquiry comes in

    Email, WhatsApp or the note taken over the phone land in the firm's shared inbox, not in one person's private mailbox. The sender is matched to the customer you already have.

    From h.meier@hausverwaltung.ch

    No power in the stairwell, basement

    Matched Meier property management

  2. 02

    It becomes a job

    Customer, property and installation hang off it, the appointment is set, the electrician is scheduled. If the customer replies later to the same email, the reply lands on the same job instead of creating a second one.

    Job 4471 · callout

    Bahnhofstrasse 12, 8600

    Installation Distribution board UV2, basement

    Today R. Frei

  3. 03

    The job report is written on site

    Hours, materials off the vehicle, photos and the customer's signature — even with no signal in the basement. If it takes two visits, two job reports hang off the same job.

    Job report 1 of 2

    2.25 h · engineer

    FI breaker 40A, 1 pcs

    Photo 2 · signed

  4. 04

    The invoice comes out of the job report

    A QR-bill with your rates, straight from what was recorded. The incoming payment matches itself again from the bank's camt statement.

    Invoice 2026-0447

    CHF 486.20 · QR

    camt.054 matched

The job report and the invoice are two kinds of the same document. That is why the invoice comes out of the job report and not alongside it.

Warranty and defects

Deadlines run from acceptance, not from the invoice date

Warranty and defect deadlines run by Swiss calendar days, and they run from acceptance. The software tracks them per job and per installation and speaks up before one expires — including for the retention, which otherwise quietly lapses.

Open the deadline calculator

What stays

You keep what works

We connect to what you have instead of forcing a second channel on you. What runs today carries on running.

  • Your accounting — export to bexio, Abacus and Banana
  • Your notifications to the grid operator
  • Your article prices and terms with the wholesaler
  • Your customer numbers and your existing customer base

After 45 minutes you will know how many hours a year never reach an invoice.

We work it through with your numbers and run one of your own call-outs from end to end — from the email to the payment landing. The figures are yours, even if you change nothing afterwards.

Arrange a conversation